Donna's blog on coaching, leadership, and life

How high is your EQ?

You may already be familiar with Emotional Intelligence as a crucial leadership attribute. Or you may have heard the reference, but you’re not quite sure what it means. Emotional Intelligence (sometimes referred to as EQ or EI) is the ability to be attuned to one’s own feelings and emotions and the feelings and emotions of one’s employees and/or associates. Upon introduction, it may seem a bit touchy-feely. But research indicates that it’s a primary and core strength of strong leaders, and a significant factor affecting employee commitment levels. And, great news—you can increase your EQ.

If you’re looking for a snapshot of what Emotional Intelligence is, and how you might increase yours, check out my article How High is Your EQ?, available at: For a more comprehensive understanding and further references, the Harvard Business Review published, in 1998, what is still one of their most popular-selling articles— What Makes a Leader?, by Daniel Goleman (considered a guru on EQ). The article is available at HBR’s website, at


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