Donna's blog on coaching, leadership, and life

Check your motive

In my experience, a lack of direct, timely and honest communication sits at the core of many problems that arise in the workplace.
People often ask me how they might decide if they should approach someone at work with a concern. Here’s a guideline that may help. Check your motive and be sure it includes your desire to generate a positive business impact.

For example, if your genuine motive is to increase productivity, build a relationship with a colleague or your team, increase your organization’s ability to provide quality or enhanced customer service, or simply help the person you’re communicating with, the odds for a positive outcome to your conversation are good.

However, if your true motive is to finally tell someone you’re upset with what you really think of them, to call someone on a bad move in order to make your point, or generate a negative reflection of another, the odds for negative repercussions increase. Then you may want to reconsider whether the conversation is a good idea.

So if you’re wondering whether a concern is worth addressing, ask yourself if your motive is business-worthy.


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